Devices that keep up with your work.
Repair, setup and proactive support for the laptops, desktops and workstations your team depends on. From single devices to entire business fleets — we keep your hardware running smoothly.
Book device support →What we support
One dependable partner for every computer.
When a device slows down, breaks or needs to be prepared for a new colleague, you need a clear answer quickly. We diagnose the issue, recommend the right path, and do the work with minimal disruption.
Our support covers individual devices and business fleets, whether you need a one-off repair or ongoing device care. We work with all major brands including Dell, HP, Lenovo, ASUS, Acer, and Apple.
Core services
Comprehensive support at every stage.
Repair & Diagnostics
Find faults in hardware, power, cooling, displays and startup behaviour. We pinpoint problems using professional diagnostic tools before recommending the most cost-effective repair.
Speed & Upgrades
Improve daily performance with memory, SSD, GPU and component upgrades. We assess your current bottlenecks and recommend upgrades that make financial sense for your workflow.
Setup & Migration
Prepare operating systems, business apps, email, profiles and data for users moving to a new device. We handle the transition so your team can start working immediately.
Recovery & Protection
Recover accessible files from failed drives, configure automated backups, and protect devices with patching, antivirus and comprehensive security configurations.
Network & Connectivity
Troubleshoot Wi-Fi issues, configure VPN access, set up printers on the network, and ensure all devices connect reliably to your business infrastructure.
Business Fleet Management
Manage entire device fleets with standardised imaging, remote monitoring, scheduled maintenance, and lifecycle planning for growing businesses.
How we work
Clear from first check to handover.
- 1Assess the device, symptoms and business impact.
- 2Diagnose using professional tools and provide a transparent quote.
- 3Repair, upgrade, or configure with genuine parts and tested methods.
- 4Quality-test with you before final handover and documentation.
Why Next IT Haus
Advantages that set us apart.
Fast Turnaround
Most repairs completed within 24 hours. We understand that downtime costs money and productivity.
Certified Technicians
Our team holds certifications from Microsoft, CompTIA, and major hardware manufacturers.
Transparent Pricing
No hidden fees. You receive a clear quote before any work begins, with no surprises on the final bill.
Ongoing Support
We don't just fix — we provide maintenance plans, remote monitoring, and priority support contracts.
Client Feedback
What our clients say.
"Next IT Haus recovered critical files from a failed SSD that two other shops said was impossible. Incredibly professional and fast."
"They manage our entire fleet of 40+ devices. Setup, updates, troubleshooting — everything handled remotely and on-site when needed."
"Our office laptops were painfully slow. They upgraded RAM and SSDs in all 12 machines within a single day. Huge productivity boost."
Frequently Asked Questions
Common questions about our computer support.
Most hardware repairs are completed within 24 hours. Complex motherboard-level repairs or parts that need to be ordered may take 2–3 business days. We'll always give you an estimated timeline upfront.
Yes. We provide on-site support across the Rhine-Main area including Hanau, Frankfurt, Offenbach, and Darmstadt. For businesses, we offer scheduled on-site visits as part of our maintenance plans.
Absolutely. We support macOS, Windows, and Linux systems. Our technicians are experienced with MacBook, iMac, and Mac Mini hardware repairs and software configuration.
Data security is our top priority. We follow strict data handling protocols and can sign an NDA if required. We always recommend a backup before any hardware intervention, which we can handle for you.
Yes, we offer flexible maintenance contracts for businesses including remote monitoring, scheduled checkups, priority response, and discounted repair rates. Contact us for a custom quote.
Need help with a laptop or computer?
Tell us the device model and what is happening. We'll get back to you within 24 hours with a clear action plan.
Request Support >